Customer Service Assessment: Hire the Right Front-line Employees

Good service is what keeps customers coming back for more. While positive experiences pay many dividends, a single negative interaction can have costly repercussions.

Our Customer Service assessment tool is designed specifically for candidates seeking front-line jobs. It helps identify those with the personality and skills to make your customers feel understood, appreciated, and confident about giving you their business.

By measuring the key traits of service excellence, this tool helps you select representatives with the right talents, increase customer satisfaction, grow your sales and enhance your reputation.  


  • Identifies candidates who are well suited to service-oriented jobs
  • Helps increase customer satisfaction, customer loyalty, customer referrals, and sales
  • Helps improve employee retention and reduce turnover
  • Helps enhance your reputation, productivity and profitability

LET’S GO! Our experienced staff is here to help.

Please contact us with questions regarding finding the right solution for your company.